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Paid 9.95 dollars for shipping of pitcher then got billed 149.95 dollars autoshipped w/o any knowledge until I questioned the credit card statement. Then rep said why not keep it (3) filters and order later in November 2016 filters with a discount. I have not used the...
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Anonymous
Richard Byrne

I have noticed bad persons using this service who cheat us to death. I will not use this service but will visit brick and motor stores or do without.

1.0
#980850
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Waiting for my refund over 10 months order a water pitcher they took 175.00 from my bank acct for 3 filters that i didn t order i returned pitcher and filters still waiting for my refund
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Anonymous
EJ

Same with me. It has now been 11 months. Had to pay for the shipping of the filters to go back, along with the pitcher. Still have not received my refund. They said they had a...

1.5
#968143
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I ordered this pitcher in May 2015, as the water where we moved to smelled horribly of chlorine. It has worked beautifully in daily use, no complaints.However I now need to replace the filter, and can't reach the company to order another. Does anyone know how to reach...
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Anonymous
Anonymous

Look up "Clearly filter" they can help you get filters as they are the mother company.

I liked
  • Pitcher and how great my water tastes
  • I liked the pitchers
#952162
Reply to reviews

Perfect Water Purifier - I want my 175.00

Perfect Water Purifier
#1089761
1.0
Details
They took 175.00 out of my bank account and i returned product never git refund secratery i spoke to said they had received my returns i never got my refund
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Diversity of Products or Services
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Short Review on April 05, 2017

Perfect Water Purifier
#1029961
1.9
Details
Returned product waiting for refund 175.00 over. Year
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Water Pitcher 3 Filters Review

Perfect Water Purifier
#1024438
1.0
Details
I returned product still waiting for my refund over a year for 175.00 its a scam a ripoff the company should be investagated the owner should be arrested
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on October 17, 2016

Perfect Water Purifier
#937944
Its a scam still waiting for my refund almist s year of 175.00
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I returned my 3 pack shower heads and filters but never received any money. I called, I emailed, still nothing. Now what can I do? Their business practices are really bad. I have left many messages but now after looking up what other people think and have suffered...
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West Mclean, Virginia
#943736
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They debited my bank on April 19, 2016. On May 9, I received an email saying they were on back order and would be shipping the following Wednesday. It is now August 9 and still no filters. I sent several emails to customer service. After that first initial reply that I...
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2.0
I didn't like
  • Never recieved replacement filters out 150 bucks
#897437
Reply to reviews
I had the same problem with a replacement order. My original order was 11/15/2015, when I received an email telling me my new filter was on its way in June 2016 I still haven't received it. When I called the number on the order summary form the message said your return...
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I liked
  • Water quality
#887929
Reply to reviews
I purchased the Perfect Water Purifier Pitcher with filter in December Two Thousand and Fifteen (2015). Part of the terms I agreed to was that I would receive via the mail a new or replacement filter in 6 months from 12/2015 and every 6-months thereafter for $40.00. I...
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Anonymous
Lionel Ellis

I want a refund for the water pitcher since I know longer receive the refill filters. The water pitcher is of no use. refund amount, $149.95.

Anonymous
Lionel Ellis

I had the same problem with a replacement order. My original order was 11/15/2015, when I received an email telling me my new filter was on its way in June 2016 I still haven'...

1.0
I didn't like
  • Being ripped off
  • No response from customer service
#882340
Reply to reviews
After reading several of the comments on this site, I see that I'm not the only one who got scammed. I was charged on May 1, 2016 for $149.85 for 3 filters, which I never received. After several e-mails (all of which went unanswered), I finally called them on 7/5/16...
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Anonymous
Anonymous

Call this company and a automatic voice said my account t is closed. I knew something fishy about this companywhen they charged my credit a month ahead with out my permission....

Anonymous
DT

Problem about disputing the charge they give the credit card company the info that they have for the every 3 or 6 month supply of filters so the credit card company says it is...

1.4
I liked
  • Pitcher and how great my water tastes
I didn't like
  • Not receiving the filters that i ordered
#878272
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Paid for membership on both pitcher and water bottles. Never received my water bottles or any replacement filters for pitcher and bottles as is mentioned in their membership, never even notified that they would be sent so I could be ready for them. VERY VERY VERY...
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Anonymous
Anonymous

You can get the same replacement filter at Amazon. Just type in perfect water purifier filter. It's only $54.95. I too got the message "your account is locked" I think I will ...

#875358
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I WAS pleased with this product. Was charged 149.95 for 3 filters( super saver autoship) on may 13th 2016, they never arrived,I've sent multiple emails to customer support with no response except one auto response they would contact me in 24 hrs ,which never happened....
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Snoqualmie, Washington
I liked
  • Product
  • Water quality
  • Actual pitcher
I didn't like
  • Took my money sent no filters
  • Will not rate as above perfect water doesn
  • No response from customer service
#872903
Reply to reviews