Demita Jbt

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I want my 175.00

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They took 175.00 out of my bank account and i returned product never git refund secratery i spoke to said they had received my returns i never got my refund
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Reason of review:
Problems with payment
Anonymous

Short Review on April&nbs-04:00;05,&nbs-04:00;2017

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Returned product waiting for refund 175.00 over. Year
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Cons:
  • That it was a scam
  • Being ripped off
Reason of review:
Problems with payment
Anonymous

Water Pitcher 3 Filters Review

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I returned product still waiting for my refund over a year for 175.00 its a scam a ripoff the company should be investagated the owner should be arrested
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Reason of review:
Return, Exchange or Cancellation Policy
Lynsay Nst

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Perfect Water Purifier - Water Filter Review

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Paid 9.95 dollars for shipping of pitcher then got billed 149.95 dollars autoshipped w/o any knowledge until I questioned the credit card statement. Then rep said why not keep it (3) filters and order later in November 2016 filters with a discount. I have not used the pitcher or filters because the water is testing lead and copper levels above where it isn't drinkable. I have called recently with voicemail and I want to know if there is a lawsuit yet with them because I want my money back and return the box to them. Should have depended on my Brita and it would have been cheaper!!!
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Reason of review:
Bad quality
1 comment
Guest

I have noticed bad persons using this service who cheat us to death. I will not use this service but will visit brick and motor stores or do without.

Anonymous

Perfect Water Purifier - Review in Shopping category

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Waiting for my refund over 10 months order a water pitcher they took 175.00 from my bank acct for 3 filters that i didn t order i returned pitcher and filters still waiting for my refund
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Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Guest

Same with me. It has now been 11 months.

Had to pay for the shipping of the filters to go back, along with the pitcher. Still have not received my refund.

They said they had a freeze on refunds and I should receive it in 7 to 10 days. That was nine months ago.

Anonymous
map-marker Conroe, Texas

Need a new filter for my Clearly Filtered Water Pitcher

I ordered this pitcher in May 2015, as the water where we moved to smelled horribly of chlorine. It has worked beautifully in daily use, no complaints.However I now need to replace the filter, and can't reach the company to order another.

Does anyone know how to reach them? I was very pleased with the product and the filter has lasted way longer than I thought it would.

What else can I say, this website wants 100 words and I have said all I need to say. I also ordered 2 individual water bottles to take camping, which I have not had the chance to use yet and would like to know that I can get replacement filters for them as well.

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Pros:
  • I liked the pitchers
  • Pitcher and how great my water tastes
1 comment
Guest

Look up "Clearly filter" they can help you get filters as they are the mother company.

Anonymous
map-marker West Mclean, Virginia

No refund given

I returned my 3 pack shower heads and filters but never received any money. I called, I emailed, still nothing. Now what can I do? Their business practices are really bad. I have left many messages but now after looking up what other people think and have suffered from I am wondering about legal action. Its really bad business. I repeat: I returned my 3 pack shower heads and filters but never received any money. I called, I emailed, still nothing. Now what can I do? Their business practices are really bad. I have left many messages but now after looking up what other people think and have suffered from I am wondering about legal action. Its really bad business.
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Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Iselin, New Jersey

Short Review on October&nbs-04:00;01,&nbs-04:00;2016

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I never received my refund 175.00 i returned product been waiting 11 months
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Reason of review:
Return, Exchange or Cancellation Policy
Hector Gol
map-marker Canoga Park, California

Never received my filters! Out $150 bucks!!

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Updated by user Aug 09, 2016

Somehow my 1 star rating shows 2 stars. That is not correct. I would give them ZERO stars if it was a possible choice.

Original review Aug 09, 2016
They debited my bank on April 19, 2016. On May 9, I received an email saying they were on back order and would be shipping the following Wednesday. It is now August 9 and still no filters. I sent several emails to customer service. After that first initial reply that I received, they NEVER replied again. Now, when I call their phone numbers, there is a recorded message that says, "Your account is locked" over and over again. I am so very angry. I originally purchased 4 of their (very expensive) filter pitchers because of their claim that their filters would remove floride. But cannot get replacement filters now. Absolute waste of money!!!
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Loss:
$150
Cons:
  • Never recieved replacement filters out 150 bucks
Reason of review:
Never received product

Preferred solution: Full refund

Anonymous
map-marker Iselin, New Jersey

Perfect Water Purifier Customer Care Review

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Still waiting for my refund of 175.00 its been 10 months want to no what can i do to get my refund maybe go to help me howard
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Short Review on October&nbs-04:00;17,&nbs-04:00;2016

Its a scam still waiting for my refund almist s year of 175.00
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Nashville, Tennessee

Perfect Aqua Purifier Clearly Filtered Water Pitcher Review

Hopefully, cancelling the cr card will rid me of these scammers. Shame on you guys.
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Anonymous
map-marker The Villages, Florida

Perfect Water Purifier Filter Review

in my water. The water tastes awesome and I don't have to worry about toxic chemicals any more. Thank you!
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Reason of review:
Good quality
Zion Ltn
map-marker West Palm Beach, Florida

Perfect Aqua Purifier

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I purchased the Perfect Water Purifier Pitcher with filter in December Two Thousand and Fifteen (2015). Part of the terms I agreed to was that I would receive via the mail a new or replacement filter in 6 months from 12/2015 and every 6-months thereafter for $40.00. I did not receive a replacement filter at the 6-month time frame as this company promised. When I called their customer service number an automated voice message came on stating my account is lost. What a rip off. what can customers do to be best be aware of rip-offs like this. This makes one very weary of purchasing goods on-line. Yes, I am a pissed customer.
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Loss:
$120
Cons:
  • No response from customer service
  • Being ripped off
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

2 comments
Guest

I want a refund for the water pitcher since I know longer receive the refill filters. The water pitcher is of no use. refund amount, $149.95.

Guest

I had the same problem with a replacement order. My original order was 11/15/2015, when I received an email telling me my new filter was on its way in June 2016 I still haven't received it.

When I called the number on the order summary form the message said your return is locked. what the *** does that mean? I emailed them at support@***.com and still have not received a response.

This is not the way to conduct business.personally I hope they go out of business. They have blatantly lied to their customers and they don't have the decency to respond to inquiries or explain the reasons why.

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Anmarie Pjt
map-marker Bismarck, North Dakota

Charged for filter and never received it.

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I was charged for the filter on May 7, 2016 and never received it, I submitted a service ticket and it said they where working on it but now the company went out of business and haven't received a refund. I returned the bottle filters and never received credit for them, I figure it's a loss about $120. Has anyone figured out how to get refunded or have they been contacted by the company on their intentions on how to refund the charges they incurred? I wouldn't have a problem if I actually received the product but I consider it bad business to keep charging if you know you can't deliver. Why does this block require 100 words, it seems excessive.
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Loss:
$130
Reason of review:
Poor customer service

Preferred solution: Full refund

3 comments
Guest

Work with your credit card company for refund. I had the same problem (charged on May 1, 2016 for filters that were never shipped).

E-mailed several times with no response.

Finally called a couple of days ago (7/5) and got the dreaded "account is locked" automated message.

Guest

I was charged £200 for the pitcher replacement. Never got it.

I am now sending emails to get full refund. Emails bounce back. Does Natural Mentor take any responsibilities for what happened to me?

As I bought this product through them. Any information would be appreciated

Guest

On May 1st I was charged $149.85 for filters and never received them.

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Anonymous
map-marker Iselin, New Jersey

Perfect Water Purifier Customer Care Review

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I mailed back my picture and called customer service and they still took 175.00 frim my bank account been waiting for my refund for 9 months now im pissed i want my money
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Reason of review:
Problems with payment

About

Summary

Perfect Aqua Purifier LLC is a large distributor of water pitchers. Company headquarters is based in Austin, Texas, USA. Perfect Aqua Purifier offers the following products: clearly filtered water pitchers, clearly filtered personal water bottles, clearly filtered pitcher replacement filters, chlorine filtering shower heads, and shower head replacement filters. The company provides 100% money back guarantee. It covers price of the product only. It doesn’t cover shipping and handling charges.

Perfect Water Purifier reviews and complaints

Perfect Water Purifier is ranked 168 out of 537 in Kitchen and Cooking category

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